Privacy policy

- Thousand Pieces Jewelry Co. — Privacy Policy

Effective Date: November 2025
Company: Thousand Pieces Jewelry Co. (“TPJC,” “we,” “our,” or “us”)
Website: www.thousandpieces.co

1. Overview

Thousand Pieces Jewelry Co. respects your privacy.
This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us through any digital or in-person channel.

By using our website or services, you consent to this Privacy Policy and our Terms & Conditions.

2. Information We Collect

We collect information to fulfill orders, improve service, and communicate with you. This may include:

A. Personal Information

  • Name, address, phone number, and email

  • Billing and shipping information

  • Payment details (processed securely via our payment gateway)

B. Non-Personal / Technical Information

  • Browser type, device type, operating system

  • IP address, location, and browsing behavior (via cookies)

  • Session data to improve site performance

C. Optional Information

  • Custom jewelry requests and design preferences

  • Messages or inquiries sent through our contact form or social media

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Send order updates, receipts, and confirmations

  • Respond to messages or design inquiries

  • Improve website performance and customer experience

  • Provide personalized offers or updates (only with your consent)

  • Comply with legal and tax obligations

We do not sell or rent your personal data to any third party.

4. Payment & Data Security

All transactions are processed through secure, PCI-compliant payment processors 
Your card details are encrypted and never stored on our servers.

We maintain administrative, technical, and physical safeguards to protect your information against loss, misuse, or unauthorized access.

5. Cookies

Our website uses cookies to improve functionality and personalize your experience.
Cookies help us remember your preferences and track website performance.
You can disable cookies in your browser settings, but certain site features may not work properly without them.

6. Data Retention

We retain order and transaction records for accounting and legal compliance.
Customer contact information is stored securely and deleted upon verified request, unless required for legitimate business or legal purposes.

7. Your Rights (CCPA & GDPR-Aligned)

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you

  • Request corrections or deletions

  • Opt-out of promotional emails

  • Withdraw consent for data collection at any time

To exercise these rights, contact: privacy@thousandpieces.co

8. Third-Party Services

We use trusted third-party tools for:

  • Payment processing

  • Shipping and logistics

  • Website analytics

Each service follows its own privacy and security standards. We are not responsible for their independent practices but only partner with reputable, compliant vendors.

9. Email & SMS Communications

By subscribing or purchasing, you consent to receive transactional or promotional messages.
You can unsubscribe at any time using the “Unsubscribe” link in our emails or replying “STOP” to SMS messages.

10. Minors

Our website is intended for users 18 years or older.
We do not knowingly collect or solicit personal information from minors.
If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Policy

TPJC reserves the right to modify this Privacy Policy at any time.
All updates will be posted on this page with a revised effective date.

12. Contact Us

For any privacy concerns, requests, or questions:

Thousand Pieces Jewelry Co.
📍 Los Angeles, California
📧 privacy@thousandpieces.co
🌐 www.thousandpieces.co